Medical administrative assistants perform a variety of secretarial and administrative duties in doctor’s offices, hospitals, medical clinics and other medical settings.

administrative assistant – medical

medical secretary

ward secretary

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Medical secretaries perform some or all of the following duties:

Schedule and confirm medical appointments and receive and communicate messages for medical staff and patients

Enter and format electronically based medical reports and correspondence and prepare spreadsheets and documents for review

Interview patients in order to complete forms, documents and case histories

Complete insurance and other claim forms

Initiate and maintain confidential medical files and records

Prepare draft agendas for meetings and take, transcribe and distribute minutes

Prepare financial statements and billing

Establish and maintain various internal office administrative support procedures such as document tracking and filing and monthly reporting

Order supplies and maintain inventory

Determine and establish office procedures and routines

May supervise and train other staff in procedures and in use of current software.

Completion of secondary school is usually required.

Completion of a one- or two-year college program or other specialized courses for secretaries or medical secretaries is usually required.

Classified elsewhere

Health information management occupations (1252)

Medical records clerks (in 1411 General office support workers )

Medical transcriptionists (in 1251 Court reporters, medical transcriptionists and related occupations )

Legal administrative assistants perform a variety of secretarial and administrative duties in law offices, legal departments of large firms, real estate companies, land title offices, municipal, provincial and federal courts and government.

administrative assistant – legal

corporate law legal assistant

legal assistant

legal assistant – criminal law

legal secretary

litigation legal assistant

litigation secretary

real estate secretary

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Legal administrative assistants perform some or all of the following duties:

Prepare and key in correspondence and legal documents, such as deeds, wills, affidavits and briefs, from handwritten copy, shorthand and machine dictation using computers

Review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage

Schedule appointments, meetings and conferences for employer

Set up and maintain filing systems, utilizing knowledge of legal records and procedures and frequently controlling confidential materials and documents

Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information internally and with other departments or organizations

Determine and establish office procedures and routines

May supervise and train other staff in procedures and in the use of current software

May attend court, meetings or conferences to take notes, minutes and dictation

May perform other general office work as required including preparing financial statements.

Completion of secondary school is usually required.

Completion of a one- or two-year college or other program for secretaries or legal secretaries is usually required.

By-law clerks (in 1452 Correspondence, publication and regulatory clerks )

Court recorders (in 1251 Court reporters, medical transcriptionists and related occupations )

Paralegal and related occupations (4211)

Managers in this unit group plan, organize, direct, control and evaluate the operations of establishments that provide services to business, and ensure the quality of those services and client satisfaction. They work in fields such as management consulting, market research, personnel and payroll services, contact centre services and security services.

accounting firm manager

contact centre manager

employment agency manager

energy asset joint venture manager

legal firm manager

manager, management consulting service

manager, market research service

manager, nursing registry

payroll service manager

personnel agency manager

professional services manager – business services

security service manager

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Managers in this unit group perform some or all of the following duties:

Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services

Plan, develop and organize the policies and procedures of these establishments

Develop action plans, provide expertise in response to client needs, and support and advise project teams

Direct and advise staff in the development and implementation of service quality assessment strategies

Plan, administer and control budgets for client projects, contracts, equipment and supplies

Represent the company within various economic and social organizations

Assist staff with administrative or technical problems

Hire, train and supervise staff.

A bachelor’s degree or college diploma in a field related to the business service provided is usually required.

Several years of experience in a field related to the business service provided are usually required.

Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.

University studies in business administration may be required.

Advertising, marketing and public relations managers (0124)

Architecture and science managers (0212)

Banking, credit and other investment managers (0122)

Computer and information systems managers (0213)

Engineering managers (0211)

Insurance, real estate and financial brokerage managers (0121)

Senior managers – financial, communications and other business services (0013)

Managers in this unit group plan, organize, direct, control and evaluate the development of policies and programs which govern the daily operations of legislatures and other activities unique to government such as intergovernmental affairs and elections. They are employed by government departments, agencies and legislative bodies.

clerk of the committee, Legislative Assembly

director, elections planning

director, federal-provincial relations

director, intergovernmental affairs

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Managers in this unit group perform some or all of the following duties:

Participate in the development of policies and programs by providing advice to senior government managers of legislatures or departments or agencies involved in activities unique to government

Organize government unit or agency and establish procedures to meet objectives set by senior management

Direct and advise professional and non-professional staff conducting research, preparing documents or providing administrative support

Plan, administer and control research and administration budgets for projects, programs, equipment and supplies

Organize and direct committees and working groups to plan, manage or evaluate projects and programs

Interview, hire and provide training for staff.

A bachelor’s degree in a social science discipline, law or business administration is required.

Several years of experience in government policy development, research or program administration, or in a professional occupation in social science, law or business administration are usually required.

Progression to senior management positions in this field is possible with experience.

Administrative services managers (011)

Government managers – economic analysis, policy development and program administration (0412)

Government managers – education policy development and program administration (0413)

Government managers – health and social policy development and program administration (0411)

Program managers in government (in 416 Policy and program researchers, consultants and officers )

Senior government managers and officials (0012)

Architecture and science managers plan, organize, direct, control and evaluate the activities of an architecture, landscape architecture, scientific or statistical department, service or firm. They are employed by a wide range of private sector and government establishments as well as by architectural firms and scientific research companies.

architectural manager

chief actuary

director of research – forestry

director of research – manufacturing

director of research – mining

director, agricultural chemistry branch

landscape architecture manager

manager, life sciences program

manager, petroleum geology department

scientific research department manager

statistical service manager

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Architecture and science managers perform some or all of the following duties:

Plan, organize, direct, control and evaluate the activities and operations of an architecture, landscape architecture, scientific research and development laboratory or quality control department, service or firm

Develop and implement policies, standards and procedures for the architectural, scientific and technical work performed in the department, service, laboratory or firm

Assign, co-ordinate and review the technical work of the department or project teams

Recruit personnel and oversee development and maintenance of staff competence in required areas

May participate directly in the design, development and inspection of technical projects or in the theoretical or applied scientific work of the department

May consult and negotiate with clients to prepare specifications, explain proposals or present architectural or scientific research reports and findings.

Architecture managers require a degree in architecture, registration as a professional architect and several years of experience as an architect.

Landscape architecture managers require a degree in landscape architecture, licensing as a professional landscape architect and several years of experience as a landscape architect.

Science and other managers in this unit group require a master’s or doctoral degree in a scientific discipline and several years of experience in a related scientific discipline.

Additional information

Progression to senior management positions in the respective fields is possible with experience.

Computer and information systems managers (0213)

Engineering managers (0211)

Managers in natural resources production and fishing (0811)

Science professionals and supervisors of science professionals (in 21 Professional occupations in natural and applied sciences )

This unit group includes managers who plan, organize, direct, control and evaluate the programs and activities of social service and community agencies, correctional institutions, counselling departments, labour organizations, professional associations, political parties and non-governmental organizations. 

administrator, child welfare services

area manager, family services

association director

children’s aid society director

correctional institution director

detention centre director

director, community centre

director, correctional treatment and training

environmental group director

income maintenance director

labour organization manager

membership services manager

political organization manager

prison warden

regional administrator, social services

social assistance director

social work director

trade association manager

volunteer services director

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Managers in this unit group perform some or all of the following duties:

Plan, organize, direct, control and evaluate the delivery of social and community service programs such as income maintenance, children’s aid and emergency housing services

Manage the operations and activities of social and community centres, correctional facilities and detention centres

Administer the programs of non-governmental organizations involved with social issues such as health care, human rights, consumer protection, international development and environmental protection

Administer programs of membership organizations such as political parties, labour organizations, business and professional associations

Establish administrative procedures to meet objectives set by board of directors or senior management

Direct and advise professional and non-professional staff delivering services and programs to the general public and to the organization or association membership

Plan, administer and control budgets for programs, equipment and support services

Represent their respective organizations for the purpose of government liaison and media relations

Participate in policy development by preparing reports and briefs for management committees and working groups

Hire and provide training for professional and non-professional staff.

Managers in social, community and correctional services usually require a master’s degree in a social science or administrative discipline 

and

Several years of experience in a related occupation, such as a community and social service worker, social or health policy researcher, consultant or program officer, probation or parole officer, or social worker.

Managers of associations and membership organizations require extensive experience in a related occupation, trade or industry.

Progression to senior management positions in social, community and correctional services is possible with additional training and experience.

Government managers – health and social policy development and program administration (0411)

Senior managers – health, education, social and community services and membership organizations (0014)

Insurance underwriters review and evaluate insurance applications to determine insurance risks, insurance premiums and extent of insurance coverage according to company policies. Insurance underwriters are employed at head and branch offices of insurance companies.

group underwriter

insurance underwriter

liability underwriter

property underwriter

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Insurance underwriters perform some or all of the following duties:

Review individual and group applications for automobile, fire, health, liability, life, property, marine, aircraft and other insurance

Evaluate new and renewal applications to determine insurance risks, insurance premiums, extent of insurance coverage and other conditions of the insurance contract using medical reports, rate tables and other documents and reference materials; adjust premiums, coverage or risk itself to make acceptance of new and renewal applications possible

Approve sale of insurance policies and ensure compliance with government regulations

Provide recommendations on individual or group insurance plan designs

Provide underwriting advice and answer inquiries from clients and from insurance agents, consultants and other company personnel

Prepare underwriting reports and update insurance forms when necessary.

Completion of secondary school and some general insurance experience 

or

A bachelor’s degree, college diploma or some post-secondary education is required.

Several years of on-the-job training and completion of insurance industry underwriting courses and training programs are required.

Progression to management positions in the insurance industry is possible with experience.

Completion of educational programs through the Insurance Institute of Canada or its provincial counterparts entitles insurance underwriters to professional recognition as a Chartered Insurance Professional (CIP) and, with additional university courses, as a Fellow, Chartered Insurance Professional (FCIP).

Insurance agents and brokers (6231)

Insurance managers (in 0121 Insurance, real estate and financial brokerage managers )

Physicists conduct theoretical and applied research to extend knowledge of natural phenomena and to develop new processes and devices in fields such as electronics, communications, power generation and distribution, aerodynamics, optics and lasers, remote sensing, biotechnology, medicine and health. They are employed by electronic, electrical and aerospace manufacturing companies, telecommunications companies, power utilities, university and government research laboratories, hospitals and by a wide range of other processing, manufacturing, and research and consulting firms. Astronomers conduct observational and theoretical research to extend knowledge of the universe. They are employed by government and universities.

acoustics physicist

aerodynamicist

astronomer

astrophysicist

atmospheric physicist

biophysicist

cosmologist

experimental physicist

health physicist

medical physicist

metrologist

nuclear physicist

optics physicist

plasma physicist

radio astronomer

research scientist, aerospace

research scientist, electronics

research scientist, physics

research scientist, remote sensing

solid-state physicist

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Physicists perform some or all of the following duties:

Design and conduct research in experimental and theoretical physics

Carry out analysis of research data and prepare research reports

Participate as a member of a research or development team in the design and development of experimental, industrial or medical equipment, instrumentation and procedures.

Astronomers perform some or all of the following duties:

Design and conduct observational surveys, conduct detailed analyses and develop numerical models to extend knowledge of celestial bodies and cosmic radiation

Develop or participate in the development of instrumentation and software for astronomical observation and analysis.

Physicists may specialize in fields such as aeronomy and space, acoustics, atomic and molecular physics, biophysics, condensed matter or solid state physics, electromagnetics, fluids and aerodynamics, health physics, medical physics, metrology, particle physics, optics and laser physics, nuclear physics and plasma physics.Astronomers may specialize in fields such as astrophysics, observational or optical astronomy and radio astronomy.

Physicists usually require a master’s or doctoral degree in a field of physics, engineering physics, or in a related discipline.

Astronomers usually require a master’s or doctoral degree in astronomy or in a related discipline.

Additional information

Mobility between specializations within physics and within astronomy is possible with experience.

Physicists may work closely with and perform some of the duties of engineers.

Mobility is possible to the fields of meteorology, geophysics and other fields of science.

Progression to management positions is possible with experience.

Architecture and science managers (0212)

Atmospheric physicists (in 2114 Meteorologists and climatologists )

Computer engineers (except software engineers and designers) (2147)

Geophysicists and physical oceanographers (in 2113 Geoscientists and oceanographers )

Chemists conduct research and analysis in support of industrial operations, product and process development, quality control, environmental control, medical diagnosis and treatment, biotechnology, nanotechnology and other applications. They also conduct theoretical, experimental and applied research into basic chemical and biochemical processes to create or synthesize new products and processes. Chemists are employed in research, development and quality control laboratories; chemical, petrochemical and pharmaceutical industries; mineral, metal and pulp and paper industries; and a wide variety of manufacturing, utility, health, educational and government establishments.

agricultural chemist

analytical chemist

bioanalytical chemist

biochemist

chemist

clinical chemist

coatings chemist

electrochemist

environmental chemist

food chemist

inorganic chemist

medicinal chemist

nuclear magnetic resonance (NMR) spectroscopist

oceanographic chemist

organic chemist

organic mass spectrometrist

organometallic chemist

pharmacological chemist

physical chemist

polymer chemist

quality control chemist

research chemist

soil chemist

textile chemist

theoretical chemist

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Chemists perform some or all of the following duties:

Analyze, synthesize, purify, modify and characterize chemical or biochemical compounds

Develop and conduct programs of analysis to ensure quality control of raw materials, chemical intermediates or final products

Conduct programs of sample and data collection and analysis to identify and quantify environmental toxicants

Conduct research to develop new chemical formulations and processes and devise new technical applications of industrial chemicals and compounds

Conduct research to discover, develop, refine and evaluate new products such as those used in nanomedicine, nanoelectronics and other applications of chemistry

Conduct fundamental and applied research into the synthesis and properties of chemical compounds and the mechanisms of chemical reactions

Investigate chemical aspects of the mechanisms of drug action, the diagnosis and treatment of disease, organ function and the assessment of health

Participate in interdisciplinary research and development projects working with chemical engineers, biologists, microbiologists, agronomists, geologists or other professionals

Act as technical consultant in a particular field of expertise

May participate in the commercialization of new products

May supervise other chemists and chemical technicians and technologists.

Employment requirements

A bachelor’s degree in chemistry, biochemistry or a related discipline is required.

A master’s or doctoral degree is usually required for employment as a research chemist.

Licensing by a provincial association of chemists is required in Quebec, and available but voluntary in Nova Scotia, Ontario, Alberta and British Columbia.

Mobility between occupations in this group is possible with experience.

Mobility is possible with experience, to occupations concerned with plant management, technical sales and the development and management of regulatory programs and teaching professions.

Architecture and science managers (0212)

Chemical engineers (2134)

Geochemists (in 2113 Geoscientists and oceanographers )

Metallurgists and material scientists (in 2115 Other professional occupations in physical sciences )

Molecular biologists (in 2121 Biologists and related scientists )

Assessors, valuators and appraisers determine the value of land, businesses, estates and other real property, for purposes of sale, purchase, taxation or disposal of assets. Appraisers also determine the value of personal and household items. Assessors, valuators and appraisers are employed by government agencies, real estate firms and other private companies, or they may be self-employed.

accredited appraiser

business valuator

chartered business valuator (CBV)

property assessor

property valuator

real estate appraiser

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Assessors perform some or all of the following duties:

Assess value of land, building, structures, machinery, equipment and property improvements for purposes of taxation, grants and regional planning and prior to sale or purchase

Review and analyze data such as past sales, title searches, engineering and alignment maps, soil maps, subdivision plans, water and sewer plans, leasing cost data and easements

Explain assessment process to ratepayers.

Valuators perform some or all of the following duties:

Collect and analyze financial records of a business, such as financial statements, budgets, projections and sales data, to assess its competitiveness or to estimate its market value

Prepare reports for estate planning, matrimonial litigation, insurance and business losses

Appear as an expert witness before courts, security regulators and other regulatory boards and commissions.

Appraisers perform some or all of the following duties:

Appraise value of property, building, industrial and commercial machinery and equipment and personal and household items

Prepare appraisal reports for lending agencies, insurance companies, government departments, courts, attorneys, creditors, buyers or auctioneers.

Assessors may specialize in advising and consulting in a specific field of assessment such as residential, commercial, industrial, institutional or farm lands.Appraisers may specialize in a specific type of appraisal such as real estate appraisal.

Assessors require a college diploma in municipal assessment 

and

Accreditation with the municipal assessment association of the province.

Valuators usually require a bachelor’s degree or college diploma in accounting, business or commerce 

and

Accreditation with the Canadian Institute of Chartered Business Valuators based on successful completion of its business and security valuation program.

Appraisers require a college diploma or vocational training in the field of appraisal 

or

Several years of experience in a position related to the field of appraisal.

In Quebec, membership with l’Ordre des ?valuateurs agr??s du Qu?bec (OEAQ) is required to use the title chartered appraiser

Real estate appraisers usually require several years of experience as a real estate agent, right-of-way agent or property administrator and may require Canadian residential appraiser certification.

Appraisers of residential, commercial or industrial property require accreditation with the Appraisal Institute of Canada.

Progression to management positions in each field is possible with experience.

Financial and investment analysts (1112)

Financial auditors and accountants (1111)

Insurance adjusters and claims examiners (1312)

Jewellery appraisers (in 6344 Jewellers, jewellery and watch repairers and related occupations )

Land agents and right of way agents (in 1225 Purchasing agents and officers )

Market analysts (in 4163 Business development officers and marketing researchers and consultants )

Property administrators (1224)