Frequently asked questions
Who is Visas Simply?
An Australian migration practice led by a Registered Migration Agent (MARN 0960501), in practice since 2009.
Are you registered?
Yes. Anyone giving immigration assistance in Australia must be a registered migration agent or an Australian legal practitioner. You can check our registration on the OMARA register.
Can you guarantee my visa?
No, and no agent can. Visa decisions are made by the Department of Home Affairs. We tell you honestly where you stand and prepare the strongest application your circumstances allow.
How do I get started?
Request a free visa assessment or book a consultation. A consultation generally takes about 30 minutes, longer for complex matters.
What do you charge?
Our fees are fixed and depend on the visa and your circumstances. They are set out in a written agreement before any work starts, separately from the government visa application charge.
What is the Consumer Guide?
The OMARA Consumer Guide explains what you can expect from a registered migration agent and how to complain if something goes wrong. We give it to every client.
Which visas do you handle?
- Skilled migration: subclasses 189, 190 and 491
- Employer sponsorship: Skills in Demand (482), Employer Nomination Scheme (186) and regional (494)
- Partner, prospective marriage and parent visas
- Student, graduate and visitor visas
- Visa refusals, cancellations and Administrative Review Tribunal matters
My visa was refused. Can you help?
Often, yes, but review deadlines are short. Contact us as soon as you receive the decision. See visa refusals.
Is my information confidential?
Yes. See our Privacy Policy.
Book a consultation, request a free visa assessment, or call 0485 952 645.