Major Group: 4 - Community and Personal Service Workers | Sub-Major Group: 41 - Health and Welfare Support Workers | Minor Group: 411 - Health and Welfare Support Workers | Unit Group: 4117 - Welfare Support Workers
Description: Provides care and supervision for children or disabled persons in group housing or institutional care.
Skill Level 2 : Occupations at Skill Level 2 have a level of skill commensurate with one of the following:
- NZ Register Diploma or
- AQF Associate Degree, Advanced Diploma or Diploma.
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
UNIT GROUP 4117: WELFARE SUPPORT WORKERS
Description: Provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.
Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks
assessing clients' needs and planning, developing and implementing educational, training and support programs
interviewing clients and assessing the nature and extent of difficulties
monitoring and reporting on the progress of clients
referring clients to agencies that can provide additional help
assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
supervising offenders on probation and parole
assisting young people to solve social, emotional and financial problems
preparing submissions for funding and resources, and reports to government bodies and other agencies