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ICT Account Manager -ANZSCO : 225211

Skill Level 1
State Capital Visa subclass 189 Visa subclass 190 Visa subclass 489
ACT Australian Capital Territory Canberra
NSW New South Wales Sydney
NT Northern Territory Darwin
QLD Queensland Brisbane
SA South Australia Adelaide
TAS Tasmania Hobart
VIC Victoria Melbourne
WA Western Australia Perth

NZSCO 225211: ICT ACCOUNT MANAGER

Major Group: 2 – Professionals | Sub-Major Group: 22 – Business, Human Resource and Marketing Professionals | Minor Group: 225 – Sales, Marketing and Public Relations Professionals | Unit Group: 2252 – ICT Sales Professionals
Description: Manages sale of computer hardware, software and services to existing account clients and identifies further sales opportunities within these accounts, builds new account clients, manages customer satisfaction and retention, and coordinates the preparation and presentation of ICT sales proposals and tenders.
Skill Level 1 : Occupations at Skill Level 1 have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

UNIT GROUP 2252: ICT SALES PROFESSIONALS

Description: Manage client accounts and represent companies in selling a range of computer hardware, software and other ICT goods and services to industrial, business, professional and other organisations.
Skill Level: Most occupations in this unit group have a level of skill commensurate with a bachelor degree or higher qualification. At least five years of relevant experience and/or relevant vendor certification may substitute for the formal qualification. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification (ANZSCO Skill Level 1).
Tasks
  • compiling lists of prospective client businesses using trade directories and other sources
  • acquiring and updating knowledge of employer’s and competitors’ goods and services, and market conditions
  • visiting regular and prospective client businesses to establish and act on selling opportunities
  • assessing customers’ needs and explaining the goods and services which meet their needs
  • promoting employers’ ICT goods and services to existing and prospective clients
  • quoting and negotiating prices and credit terms, and completing contracts and recording orders
  • arranging delivery of goods, installation of equipment and the provision of services
  • reporting to sales management on sales made and the marketability of ICT goods and services
  • following up with clients to ensure satisfaction with ICT goods and services purchased, arranging modifications and resolving any problems arising
  • preparing sales reports, and maintaining and submitting records of business expenses incurred
Other occupations in this Unit Group
  • 225212 – ICT Business Development Manager
  • 225213 – ICT Sales Representative