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State Capital Visa subclass 189 Visa subclass 190 Visa subclass 489
ACT Australian Capital Territory Canberra
NSW New South Wales Sydney
NT Northern Territory Darwin
QLD Queensland Brisbane
SA South Australia Adelaide
TAS Tasmania Hobart
VIC Victoria Melbourne
WA Western Australia Perth
Major Group: 4 – Community and Personal Service Workers | Sub-Major Group: 41 – Health and Welfare Support Workers | Minor Group: 411 – Health and Welfare Support Workers | Unit Group: 4117 – Welfare Support Workers
Description: Assists young people as individuals or groups to solve social, emotional and financial problems in an agency framework.
Skill Level 2 : Occupations at Skill Level 2 have a level of skill commensurate with one of the following:
  • – NZ Register Diploma or 
  • – AQF Associate Degree, Advanced Diploma or Diploma.
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.

Alternative Titles

  • Youth Officer
  • Youth Support Worker

Alternative titles are any commonly used alternative title (or titles) for the occupation. These alternative titles have the same meaning as the principal title but may be less commonly used.
Specialisations
  • Juvenile Justice Officer
  • Youth Accommodation Support Worker
  • Youth Liaison Officer

Specialisation titles are any commonly used titles which refer to a subset of jobs belonging to the occupation designated in the principal title. These jobs involve the performance of specialised tasks rather than the broader range of tasks usually performed in the occupation.
Description: Provide support, information and advice to clients on emotional, financial, recreational, health, housing and other social welfare matters, and evaluate and coordinate the services of welfare and community service agencies.
Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below.
– In Australia:
AQF Associate Degree, Advanced Diploma or Diploma (ANZSCO Skill Level 2)
– In New Zealand:
NZ Register Diploma (ANZSCO Skill Level 2)
At least three years of relevant experience may substitute for the formal qualifications listed above. In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks
  • Assessing clients’ needs and planning, developing and implementing educational, training and support programs
  • Interviewing clients and assessing the nature and extent of difficulties
  • Monitoring and reporting on the progress of clients
  • Referring clients to agencies that can provide additional help
  • Assessing community need and resources for health, welfare, housing, employment, training and other facilities and services
  • Liaising with community groups, welfare agencies, government bodies and private businesses about community issues and promoting awareness of community resources and services
  • Supporting families and providing education and care for children and disabled persons in adult service units, group housing and government institutions
  • Supervising offenders on probation and parole
  • Assisting young people to solve social, emotional and financial problems
  • Preparing submissions for funding and resources, and reports to government bodies and other agencies
Other occupations in this Unit Group

  • 411711 – Community Worker
  • 411712 – Disabilities Services Officer
  • 411713 – Family Support Worker
  • 411714 – Parole or Probation Officer
  • 411715 – Residential Care Officer