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Secretary (General) -ANZSCO : 521211

Skill Level 2
State Capital Visa subclass 190 Visa subclass 491
ACT Australian Capital Territory Canberra
NSW New South Wales Sydney
NT Northern Territory Darwin Check the official list
QLD Queensland Brisbane
SA South Australia Adelaide
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A tick means the occupation is on that government's current list (or, for Victoria, is eligible nationally). It does not guarantee nomination. Last reviewed November 2026.

Major Group: 5 – Clerical and Administrative Workers | Sub-Major Group: 52 – Personal Assistants and Secretaries | Minor Group: 521 – Personal Assistants and Secretaries | Unit Group: 5212 – Secretaries
ANZSCO 521211: Secretary (General)
Description: Performs secretarial, clerical and other administrative tasks in support of Managers and Professionals.
Skill Level: 2
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).
Unit Group 5212 Secretaries
Description: Secretaries perform secretarial, clerical and other administrative tasks in support of Managers, Legal Professionals and other professionals. Medical Secretaries are excluded from this unit group. Medical Secretaries are included in Unit Group 5421 Receptionists, in Occupation 542114 Medical Receptionist.
Indicative Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
  • liaising with other staff to arrange meetings, and to gain and provide information
  • preparing reports, briefing notes and correspondence, and proofreading work for typographical and grammatical errors
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • answering telephone calls, responding to inquiries and redirecting callers
  • taking and transcribing dictation of letters and other documents
  • greeting visitors, ascertaining nature of business and directing visitors to appropriate persons
  • may implement management decisions and maintain records of meetings
  • may handle bookkeeping and petty cash functions
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).