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Major Group: 5 – Clerical and Administrative Workers | Sub-Major Group: 52 – Personal Assistants and Secretaries | Minor Group: 521 – Personal Assistants and Secretaries | Unit Group: 5211 – Personal Assistants
ANZSCO 521111: Personal Assistant
Description: Performs liaison, coordination and organisational tasks in support of Managers and Professionals.
Skill Level: 2
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).
Unit Group 5211 Personal Assistants
Description: Personal Assistants perform liaison, coordination and organisational tasks in support of Managers and Professionals.
Indicative Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Associate Degree, Advanced Diploma or Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) NZQF Diploma, or at least three years of relevant experience (ANZSCO Skill Level 2) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
  • liaising with other staff on matters relating to the organisation’s operations
  • researching and preparing reports, briefing notes, memoranda, correspondence and other routine documents
  • maintaining confidential files and documents
  • attending meetings and acting as secretary as required
  • maintaining appointment diaries and making travel arrangements
  • processing incoming and outgoing mail, filing correspondence and maintaining records
  • screening telephone calls and answering inquiries
  • taking and transcribing dictation of letters and other documents
  • may supervise other secretarial and clerical staff
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).