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Travel Consultant -ANZSCO : 451612

Skill Level 3
State Capital Visa subclass 190 Visa subclass 491
ACT Australian Capital Territory Canberra
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A tick means the occupation is on that government's current list (or, for Victoria, is eligible nationally). It does not guarantee nomination. Last reviewed November 2026.

Major Group: 4 – Community and Personal Service Workers | Sub-Major Group: 45 – Sports and Personal Service Workers | Minor Group: 451 – Personal Service and Travel Workers | Unit Group: 4516 – Tourism and Travel Advisers
ANZSCO 451612: Travel Consultant
Description: Plans travel, accommodation and associated arrangements for clients and makes travel bookings. May work in a call centre.
Skill Level: 3
Alternative Titles: Travel Agent
Specialisations: Business Travel Consultant, Domestic Travel Consultant, International Travel Consultant
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).
Unit Group 4516 Tourism and Travel Advisers
Description: Tourism and Travel Advisers plan and organise travel and accommodation for clients, and provide travel and accommodation information to tourists.
Indicative Skill Level: Most occupations in this unit group have a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate II or III, or at least one year of relevant experience (ANZSCO Skill Level 4) NZQF Level 2 or 3 qualification, or at least one year of relevant experience (ANZSCO Skill Level 4) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification. The occupation Travel Consultant in this unit group has a level of skill commensurate with the qualifications and experience outlined below. AQF Certificate III including at least two years of on-the-job training, or AQF Certificate IV or at least three years of relevant experience (ANZSCO Skill Level 3) NZQF Level 4 qualification, or at least three years of relevant experience (ANZSCO Skill Level 3) In some instances relevant experience and/or on-the-job training may be required in addition to the formal qualification.
Tasks Include:
  • determining clients’ requirements for travel, accommodation and special interests
  • suggesting itineraries based on available travel routes and cost, availability and convenience of transport
  • making and confirming travel and accommodation reservations and informing clients of bus, plane, ship and train connections
  • notifying clients of travel dates, baggage limits, and medical and visa requirements
  • providing information on tourist attractions and tour availability, and procedures for dealing with lost and stolen documents
  • assisting with travel clearances
  • collecting payments and issuing clients’ itineraries, relevant documentation, tickets for travel and vouchers for accommodation
  • providing information on travel insurance, relevant government regulations such as customs regulations, and use of credit cards and traveller’s cheques
  • answering inquiries from tourists and offering suggestions about tours, travel routes, accommodation and local customs
  • providing literature and information on local and interstate tours and places of interest
  • discussing transport availability and cost
  • may work in a call centre
Source: Australian Bureau of Statistics, ANZSCO 2022 (CC BY 4.0).